FAQs

Questions

Q: Where can I learn more about your company?
Feel free to read our about page by clicking about us!

Q: Where are you located?
We're located in the state of Washington and Toronto, Canada.

Q: Where do you ship from?
We have various warehouses around North America to ensure the best shipping times possible for our valued customers.

Q: How long does it for my package to arrive?
We offer various shipping speeds. Standard 3-5 business days, Expedited 2 Day and Priority 1 Day. Please keep in mind, if you were to order an item on January 18th with 2 Day shipping, this package won't arrive until January 20th, as it won't leave until January 19th.

Q: How do I return an item?
If you wish to return an item, please contact us. Q: How will my order be shipped? We have three main shipping providers, USPS, Fedex and UPS. For small items, we will most likely use USPS. For standard shipping, we will also use USPS but for expedited and priority shipping, we will either use UPS or Fedex.