customer question

Customer Q&As

13

Q : Does this printer have a resume print feature?
A :

this one does not have this function, CR-10S does
Answered by Onychoid on January 16,2018

3

Q : When i buy can u write on box gift? Or low price?
A :

can not in a box gift, they will declare lower price
Answered by Rhubarb on January 22,2018

2

Q : does it have a heated bed? If so, max temperature rating?
A :

yes with heated bed, can up to 280℃
Answered by Maskdar on March 11,2018

1

Q : Will it come with a UK plug
A :

will come with EU plug, but they will ship the adapter to you according to your address
Answered by Smellfungus on March 19,2018

1

Q : Whats the difference between this one and the blue one which costs more?
A :

Same product, only the difference color, this one is orange and blue color send by random.
Answered by Brizaxb on March 09,2018
1

Q : does the printer come with everything to make it work? or does it need more parts, devices, etc?
A :

yes you only assemble it and it can work
Answered by Avinosis on March 05,2018

1

Q : When i order from the US Warehouse to a US adress there shouldnt be any customs to be paid or is it not shipping from us warhouse when use this option?
A :

yes it is ship from US Warehouse if you use this option, you can check the order
Answered by Mcfanman on March 04,2018

1

Q : Do you work in Chinese Day?
A :

they have been worked
Answered by Pilgrim on February 28,2018

1

Q : Can this printer come with a North American plug? In the specs it lists the EU plug.
A :

they will ship the adapter to you according to your address
Answered by CathyChan on February 22,2018

1

Q : what is the max temperature the hot end is rated for
A :

250℃
Answered by CathyChan on February 23,2018
1

Q : Can I get a Certificate of Origin?
A :

contact to the Banggood\'s customer service
Answered by CathyChan on February 21,2018

1

Q : just set up the Creality CR-10 printer was installing the Cura software that came with it and it ask me to select my machine but it doesnt have Creality Cr-10 as a selection so which machine do I pick?
A :

You can customize the size and parameters by yourself, also can refer the value in the user manual
Answered by Hagal on February 08,2018

1

Q : has the software corruption on sd card been fixed?
A :

yes, it work well
Answered by Vitalized on February 05,2018

1

Q : what come insides with packet except printer itself ? free figment? extra screws?
A :

yes full kit, and 200g PLA filament. You may search in Youtube, there are lots of video about the CR-10
Answered by Cassie on January 25,2018

1

Q : does this have a heated bed or do I have to buy one ?
A :

yes come with the heated bed
Answered by Wispywas on January 15,2018
1

Q : Does the software work with Windows XP?
A :

yes can work with
Answered by Fillymill on January 11,2018

1

Q : Come with heatbed?
A :

yes come with
Answered by Spencer on January 08,2018

1

Q : Also im interested if customs are included in the price? If not how much will it approx be
A :

does not included, it depend on the customs in your country, maybe you are not be charged if you are lucky
Answered by Punctule on December 29,2017

1

Q : Hello dear banggood service! I would like to know the arrival time for this product. When will it start shipping and how long will it ship!
A :

it depend on your address, take about 7-10days maybe, BG\'s warehouse will choose the suitable shipping method for you
Answered by Cowabunga on December 29,2017

1

Q : What package includes can be fully detailed Including printing material? Glass for heating surfaces
A :

included 200g PLA filament
Answered by WayJJJJ on December 27,2017
1

Q : What is the HS code for this product? I wanted for India customs information
A :

maybe you can contact to the BG\'s customer service for help
Answered by CATTTTHY on December 11,2017

1

Q : I read tghis as \"specially imported aluminium frame\" of the coupons website... so this is NOT made by Creality??
A :

it is from Creality
Answered by CATTTTHY on December 11,2017

1

Q : Hi, the cuppon \"Impresora 3D\" isn\'t working. what is the cuppon?
A :

the product is in promotion so it can not use the coupon at the same time
Answered by CATTTTHY on December 08,2017

1

Q : can this printer use both PLA and ABS ?
A :

yes it can
Answered by CATTTTHY on December 04,2017

1

Q : Does this come with printing material?
A :

yes 200g PLA filament
Answered by CATTTTHY on December 03,2017

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